The cleanest point to stop is before you approve a quote — at that stage nothing has been bought. After purchase, real costs have been incurred, so outcomes are case-by-case.
How it works
- Before quote approval: the request can be cancelled at no cost.
- After approval and purchase: product cost, China shipping, and handling may already be committed.
- If goods arrive not matching the description, Supplymo can review options with the supplier — but this is not a no-questions-asked refund guarantee.
Photo confirmation before shipping is your best chance to catch problems early. It is not a substitute for full QC or a quality guarantee.
Still have a question about this product?