Frequently asked questions

It may be possible, but language, payment, China-side receiving, supplier communication, and shipping work can become blockers. Supplymo turns that into a quote-based assisted order workflow.

The unit price is often lower, but MOQ, China domestic shipping, service fees, prep, and international shipping can change the decision. Check landed cost before supplier payment.

It can work for sellers with a clear product and a willingness to test small batches. It is not a first-stage replacement for daily automated one-by-one dropshipping.

If you request assisted ordering through Supplymo, you do not need to handle the 1688 ordering details yourself. Supplymo prepares a quote and only proceeds after approval.

Supplymo checks 1688 match quality, rough cost, MOQ pressure, prep needs, route fit, and risk. A product check does not automatically create a purchase.

No. The first product check can start without login. Login or a private link is used later for quotes, order confirmation, photos, and tracking.

Yes. The goal is to decide whether there is a practical 1688 sourcing route for the product clue you already have.

No. It is a cost and risk decision aid. Sales results, platform review, import rules, and category compliance remain the buyer's responsibility.

Yes. Submitting a product and getting a feasibility answer is free. The full written report — match, cost stack, risk flags, and the recommended next action — is $29. Assisted ordering is 3% of order value (min $59); prep and shipping are quote-based.

No. Supplymo does not purchase from a supplier before the quote is prepared and approved by the customer.

A quote can include product cost, China domestic shipping, service fee, prep fee, international shipping estimate, risk notes, and quote validity.

Actual weight, volume, packaging, consolidation, and route affect shipping. The final shipping amount becomes clearer after goods are received and packed.

After quote approval, Supplymo can assist with ordering, China-side receiving, photos, light prep, and shipping handoff.

Supplier negotiation is not the default first-stage workflow. The V4 focus is cost transparency, feasibility review, and lightweight execution.

This is the preferred first-stage route, but feasibility depends on MOQ, supplier behavior, product type, and processing cost.

Before quote approval, the request can stop. After approval and purchase, product cost, shipping, and handling costs may already be committed.

Supplymo can quote visible label removal or re-labeling when the packaging allows it. It cannot guarantee every trace or printed package mark can be removed.

Yes, when the buyer provides the label files and requirements. FNSKU is treated as an Amazon FBA-specific prep case.

Simple polybagging and simple repack can be quoted. Complex custom packaging, kitting, or assembly is not a default first-stage service.

No. Photo confirmation is basic visual evidence. It is not a full third-party inspection, compliance test, or quality guarantee.

Supplymo can prepare shipping quote or handoff options after destination, packed size, weight, route, and product restrictions are clear.

The safer first-stage route is China-side receiving before prep and photo confirmation. Direct shipment can be reviewed case by case.

No. Destination-country duty, tax, import rules, and marketplace compliance remain buyer responsibilities.

Tracking is created after quote approval, purchase, receiving, prep, route selection, and outbound shipment handoff.

Initial product checks can start without login. Formal quote review, order confirmation, warehouse photos, messages, and tracking should use login or a private quote link.

The first version can use email or private quote links. The planned account center will include quotes, orders, timeline, photos, fees, and tracking.

You can submit multiple products, but V4 is not a complex procurement SaaS. Formal requests move into a quote cart or sourcing order workflow.

Google login is planned for quote and order stages so it does not block the first product submission.

Counterfeit, infringing, dangerous, unsafe, platform-prohibited, hard-to-ship, or unclear high-risk goods may be declined or manually reviewed.

No. Supplymo focuses on transparent cost, practical risk, and lightweight execution, not lowest-price guarantees.

No. Basic photos and counts are not full QC. Deeper inspection or certification would need separate handling and may be outside scope.

No. Sales performance, platform approval, compliance, import eligibility, and category risk remain the buyer's responsibility.