Supplymo
Legal document

Privacy Policy

This policy explains how Supplymo collects, uses, shares, and protects information when you submit product links, request 1688 product checks, ask for assisted order quotes, contact us, or use Supplymo tools and services.

A sourcing review desk with product notes and purchase context

Policy facts

Last updated: May 17, 2026

Operating entity: To be confirmed before launch

Privacy contact: privacy@supplymo.com

This page is a product policy draft and should be reviewed before public launch.

Plain English summary

We use data to process sourcing work, not to sell product requests

We use your information to review product requests, prepare quotes, communicate with you, process approved orders, coordinate receiving, prep, labeling, and shipping, maintain site security, and improve Supplymo. We do not buy from 1688 before quote approval, and we do not sell submitted product links or quote requests as a standalone data product.

Information we collect

Data follows the product-check and quote workflow

CategoryInformation you submit
ExamplesName, email, WhatsApp, store/company name, product links, product photos, product descriptions, variants, quantities, target country, platform, destination type, prep needs, messages, quote notes, and support requests.
CategoryService-generated information
ExamplesProduct check results, quote records, order status, receiving notes, warehouse photos, prep records, shipping quotes, tracking details, and payment status from processors.
CategoryAccount and login information
ExamplesIf accounts or Google login are available, we may receive name, email, profile image, login identifier, and account preferences.
CategoryAutomatically collected information
ExamplesIP address, browser and device type, pages visited, referring URL, approximate location from IP, cookies, security logs, and abuse-prevention metadata.
CategoryInformation not needed in V4 phase one
ExamplesFull payment card number, government ID, store admin password, supplier account password, end-customer lists, or unrelated sensitive personal information.

How we use information

Every field should support a real service purpose

UseProduct checks and quotes
PurposeReview product requests, estimate landed cost, prep, labeling, route fit, and assisted order options.
UseCommunication
PurposeReply by email, WhatsApp, support channels, or private quote/order links.
UseApproved orders
PurposeCoordinate supplier follow-up, China-side receiving, photos, prep, labeling, shipping, and tracking.
UseSecurity and operations
PurposePrevent spam, fraud, abuse, security incidents, and maintain accounting, legal, and dispute records.
UseImprovement
PurposeUnderstand tool usage, content performance, and recurring support questions.

Legal bases and business purposes

International users may have different privacy rights

Contract or pre-contract steps

Product checks, quote preparation, approved orders, and service communication.

Legitimate interests

Security, fraud prevention, support, service improvement, and operational records.

Consent

Optional marketing, non-essential cookies, or similar processing where required.

Legal obligation

Accounting, tax, legal requests, disputes, and required records.

How we share information

Only the needed parties should see operational details

Recipient categoryCloud and database providers
Why sharing may be neededHost the website, forms, order records, files, logs, and operational systems.
Recipient categoryEmail and notification providers
Why sharing may be neededSend transactional messages, quote updates, support replies, and service notices.
Recipient categoryPayment processors
Why sharing may be neededProcess payment links or hosted checkout and return payment status. Supplymo does not collect raw card data.
Recipient categorySuppliers and 1688 sellers
Why sharing may be neededShare only what is needed for product quote, variant, purchase, or supplier follow-up.
Recipient categoryWarehouse, prep, labeling, photo, and shipping partners
Why sharing may be neededCoordinate receiving, prep, labels, photos, packing, routes, tracking, and delivery handoff.
Recipient categoryProfessional advisors or authorities
Why sharing may be neededRespond to legal, accounting, tax, dispute, fraud, or lawful requests when required.

International transfers

China-side service means cross-border processing

Your information may be processed in China and other countries where Supplymo or service providers operate. We take practical steps to use service providers and safeguards appropriate to the nature of the data and service.

Cookies, retention, and security

Keep the policy practical and specific

Cookies and analytics

Essential cookies support site, session, and security needs and always stay on. A privacy-friendly analytics cookie only loads after you accept it in the cookie banner; until then analytics runs in consent-denied mode without storing analytics cookies. You can accept or reject at any time, and we run no advertising or cross-site marketing pixels.

Retention

Inquiry data is kept while responding and for reasonable follow-up. Quote and order records may be kept for service, accounting, dispute, tax, and legal purposes.

Security

Supplymo uses HTTPS, access controls, limited internal access, data minimization, provider access only where needed, and basic abuse prevention.

Your rights and choices

Users can ask about their data

You may contact Supplymo to request access, correction, deletion, marketing opt-out, information about data sharing, withdrawal of consent where applicable, or account deletion when accounts are available. Requests may be limited by operational, legal, accounting, tax, security, or dispute-resolution needs.

Questions about Supplymo data handling?

Use the contact page for privacy questions, account requests, or product-request data concerns.